General Motors of Canada

Hi, I need five tires for a Chevrolet El Camino 1977, 5,700cc. Rim = 7Jx15 ET-3, Bolts 5x120.65 (5x4.75).

Is there the possibility of getting 5 units? Tires: 215x75R15 (Load 91). Is this possible?

I need to speak to an agent. Please reply to my email tomorrow, javiparty@***.com.

Nothing happened just inquiring if they knew where I could get the spring they dont have them the car is sixty years old

I have a 2016 Cadillac ats that a bolt in steering box broke and cause my rack and pinion to, there was a recall back in 2017 for the exact same thing that it was taken in and replaced the bolts, called to see if they could do anything, waited 3 weeks for my car and they said nothing they could do cause its not under warranty the car only has 77,000 kilometres suppose to be a Cadillac, I will never buy another car from gm again and worst customer service ever at the dealership and gm complaints department never buy a car there!!! Cost me $6000 dollars out of pocket.

Every two months I should be back to dealership for fixing same problem with lithium battery.

Big problem with customer service in garage (nobody call me for giving information about my car.)

I love my car, but service???

The complete service /mechanics need a overview of policies for gm.

Very disappointed.

Been purchasing vehicle's same place with all service done with them. And to have this happen.

Vehicle's not fixed properly.

My motor blew I was told .

Replace motor or rebuild.

I payed a no name mechanics and oil pump was problem... i purchased a new vehicle .I was told it had to be replaced or rebuild. ..so another words I didn't need a new truck.

80gs in the whole aging

.. and I didn't need to .

I purchased a vehicle from Sherwood gmc edm, this is the second vehicle,first was good that's why we purchased another. It was a 15' gmc 3500 Denali the PDI report claimed all functions operational,it was winter out at time of purchase when the rain came the sunroof or windshield leaked which discoloured the headliner and will lead to other issues as well as door lock on front passenger door was inoperable electronically and drivers side seat heat did not work lumbar did though

Hello, I own a 2018 GMC Terrain Serial # 3GKALMEV7JL314616. It has 69,345 KM and I am having issues with the Sun roof and shade.

I called the dealer and they said this it is not covered under the Total Plus warranty. I paid the extra money so i could have the best warranty.

I am not happy with there answer. You can see I have purchase in the past a new 2012 Terrain, 2013 GMC Sierra and 2014 GMC Sierra.

bought a new elevation under the impression GM was gonna have 3 missing chips for my truck in 6 months ...the dealer is doing zero to help..jan 2022 truck was purchased its now Nov

The following is a list or reasons why I feel General Motors needs to bare the expense incurred in this situation, the failure of the turbocharger cooling tube on my 2019 Canyon turbo diesel.

1. The part which failed was not available at the Flagstaff dealership and was only available from the GM parts warehouse in Reno Nevada.

2. We offered three times to pay the expense to expedited the shipping of the part to the Flagstaff dealership from the GM parts warehouse in Reno by air, FedEx, Purolator or DHL. The Flagstaff dealer and GM turned us every time.

3. GM’s inability to track the part from the GM parts warehouse in Reno and were not able to give us a clear delivery date. The part did not arrive until 13 days after it was ordered. Had we known the part would be in Flagstaff on a specific date we would have stayed in Flagstaff until the part arrived and the truck was fixed. As it was the dealership could not tell us when it would be there.

4. This vehicle is under full warranty and only has 13890 kms.

Here is a summary of events leading up to these excessive expenses.

On March 17 this year, my wife and I were driving home back to Canada from Phoenix, Arizona.

We were 20 miles south of Page, Arizona when the charger cooler tube on the turbo unit failed.

We called AAA and had the truck and our trailer towed back to the nearest GM dealership, which was in Flagstaff.

We met with the Service Advisor the next day, Wednesday March 18, and by 11 am the part was found at the GM parts depot in Reno Nevada and would be at the Flagstaff dealership 6 days later on Monday March 23.

Because we were concerned the Canada/US border was closing, and with the excessive amount of time it was going to take to ship the part to the dealer, we offered three times to pay for the expense to expedited the shipping of the part to the Flagstaff dealership from the GM parts warehouse in Reno by air, FedEx, Purolator or DHL.

The Flagstaff dealer and GM turned us down every time.

Please note Reno is just over 700 miles (1132 kms) from Flagstaff.

The parts did not arrive on Monday March 23.

We met again with the Service Manager on Monday but were told the parts had not arrived and would not arrive until Wednesday March 25.

On Wednesday March 25 the part still did not arrive.

The Flagstaff dealership said the parts were some where between Reno and Flagstaff and that GM did not have the ability to track any part.

They said the parts may arrive Monday March 30.

At this point we decided to rent a truck ($2000 US) and tow our trailer back to Canada. Again both the US and Canadian Governments were threatening to close the borders.

We left Thursday morning March 26 after stopping by the dealership one last time to see if the parts had arrived.

The part still had not arrived.

The part finally arrived Monday March 30, 13 days after the part was ordered and the truck repaired Tuesday March 31.

Because the border between Canada and US now remains closed, the only way I could get the truck back was to have it shipped back into Canada is by a commercial transport company.

The Flagstaff dealership said GM might offer to pay for the transport of the truck between Flagstaff and Great Falls Montana.

I offered to pay for the remaining transport between Great Falls and Calgary.

Again GM declined.

My total bill to transport the truck from the Flagstaff dealership to Lethbridge Canada was $1350 US, ($1995 Can).

Cole Internationals charges for inter-border documents was $150 Can.

So I have spent over $5000 Canadian on a part that maybe worth $100 all because GM didnt have the required part at the dealership, could not track the part from their warehouse in Reno and give us a clear delivery date, and would not let us pay to have the part fast-tracked from the warehouse in Reno to the dealership in Flagstaff.

I finally picked up my truck today May 11, 2020 from the Davis GMC dealership in Lethbridge.

I sent in all of my expenses to GM Customer Service Canada and havent heard back from them so I assume they dont plan to reimburse me for my expenses.

I pretty sure I can prove a case of purchasing a lemon from Chevy. I purchased a New 2014 Chevy Silverado 3500.

Ever since I got this vehicle I had nothing but problems. I would get a check engine light on in my vehicle. At first I thought it could be I didn't screw my gas cap on tight enough. But the light stayed on.

Then my car went in a low power mode where I could only drive a certain speed. I took it to the shop and I was told nothing was wrong with my vehicle. So they reset the computer, charged me a fee and sent me on my way. I experienced the exact same thing shortly after.

A check engine light and reduced power. So I took t back to the dealer and was told that my ECM needed to be changed. This was while my vehicle was still under warranty. But the catch was their were no EMC available and my car sat for a month or more with no sign of the part coming in.

That was very odd to not be able to get a part for a car that was manufactured by the same people supposedly fixing my Truck. But when I let the low power mode turned off and I was able to drive it regularly. The part still never came and I had to make a living so I worked my truck. Shortly after that the low power mode kicked in again.

Frustrated with The dealer I took it to another shop. I was told by the shop that the truck needed a regen to clean the exhaust filter. That cost me $1,000. It work for a little while then back to low power mode.

Paid another $1,000. That seemed to work so I took a work related trip to Reno Nevada. The low power mode kicked in and I was forced to stay in Reno Nevada for a week in a motel spending money I didn't have to get the vehicle fixed. The Chevy dealership worked on my vehicle and I was told I was good to go everything was fixed.

After paying another

$2,000 only to drive 100 miles and had to turn around and take it back so they could fake fix my truck again. It worked for two months only to have the TCM go bad. I paid $1,000 or so to get the TCM changed. Shortly after that the low power mode kicked in and now that my truck if out of the warranty the dealer is able to find everything that is wrong with my truck and the bill is totaling $4,000.

I complained about the bill and HQ offered to pay half of the bill but I haven't been able to work because my truck has been broke more then it's been fixed. I have no money to fix it. It would be less frustrating if I was able to work and put some money up. My truck is only four years old and it shouldn't have these problems.

Regular maintenance and oil changes done to this truck. I feel I can prove a lemon law violation and I have contacted the proper lawyers for the job who are reviewing my records now. I hope I can resolve this issue which ever way it goes. Im not complaining about unrelated issues but things that are related to why I bought my truck in in the first place.

The check engine light, the reduced power mode, ECM.

Not for springs or rear end. But the motor.

Purchase a brand new 2019 Buick Envision at 1754km the engine light went on. Brought it in they advised me it was a glitch.

Less than a week later at 1800KM the engine light went back on. They advised me theyhad fixed the issue. I left the dealership and drove 5km to have the engine light go back on. They advised me they feel confident they fixed the issue.

I continued to tell them I felt unsafe, basically they told me I had to return the rental car and pick mine up.

After picking up my car prior to leaving the lot I noticed a big dent and scratch on my passenger door. The executive team advised me to either go through insurance or talk to the general manager of the dealership.

I wanted to go through the buy pack program they advised me I do not qualify.

DO NOT BUY GM Vehicles and do not go to Addison GM on Eglinton in Mississauga.

have a 2016 Chevrolet Silverado with the 6.2 engine had to take it in for repairs as motor started rattling dealer found and replaced bent push rod and roller lifter picked it up and put less than 1200kms on it and engine consumed 1/2 liter of oil and had a light intermittent knock in bottom end returned to dealership they kept it over night cold started it and said they could not get it to repeat the knock sound so sent it home 1km from dealership ive recorded the engine noises as well but I took it home and knock returned so took it straight back to dealershp and service manager heard the noise so left it there again day later they tell me a bad camshaft is causing this issue now its 2 weeks in the shop to replace camshaft because they dont stock the camshafts in canada they have to get them from usa but im still going to have the issue of the engine using oil when i get the truck back so it will wind up going back to dealership to resolve that issue instead of replacing the engine second time into shop so i will be left with out a truck for who knows how long again they gave us a courtesy vehicle to use while truck is in shop but why not a truck to use instead of a *** pot suv weve bought nothing but trucks from them every 2yrs for last 22yrs we purchased a new truck from same dealership and in the last 2yrs weve purchased 3 brand new pick ups and not impressed with chevrolet anymore starting to think about changing brands of vehicles now as this patch this and patch that attitude toards warranty work is not what i like fix it properly the first time if the oil consumption issue is not dealt with accordingly it will be the last product purchased from gm canada as for loaners while in for repairs customer should get option of a truck or suv car as now that the truck is in the shop again it cost me money to rent a truck to haul my trailer and for work

tire pressure monitor started to come on 3 weeks ago checked tire pressure all at specs had to keep dismissing it upon start up so I made an appointment to get repaired, before my appt I got a flat on the opposite side tire so upon my visit to the dealership was advised by an arrogant service advisor at the dealership I was advised GM would not cover the replacement at a prorated settlement .found out that that the salesman that sold the truck to the first owner registered the warranty in his own name not in the previous owners name so the previous owner would not be covered also this is the 3rd GM vehicle I have owned and even a small issue will not be covered half the time. my friend just purchased a 2018 ford p/u that is very nice, comfortable and fuel efficient and yes he got a road hazard warranty no more GM vehicles coming in my household imagine if the engine blew up!!!!!!!!!!!!!!!!!!!!!!!!!!!!! by by!